All invoices are payable at time of purchase, unless otherwise stipulated.
The goods remain the property of the seller until they are paid for in full.
You can trust that your order will be quickly processed and safely delivered. We ship products anywhere in the UK.
Please note: The order should take 2 to 3 working days for processing & delivery.
Contact us for a quote if you want the product to be shipped outside the UK.
Complaints concerning the conformity or visible defects on the delivery must reach us within eight days after delivery.
VERY IMPORTANT – ALL RETURNS REQUIRE A RETURN GOODS AUTHORIZATION NUMBER PRIOR TO RETURNING
To Initiate a Return, please call us at 0151 244 7154 (or Email us: eduardo@raceramp.co.uk to be Issued a (RGA) Return Goods Authorization number prior to returning.
Once you have received your RGA Number, please mail your package in a prepaid, insured and traceable method to the address given by ESM Race Ramps. ( Apex Pro Uk )
All returned goods must be returned in an unused condition with all the original packaging.
Ordered goods from UK wishing to be returned due to a change of mind will be subject to a 10% re-stocking charge to cover administration costs and bank charges.
For returned goods a prompt refund or exchange will be made once the goods have been returned. Refunds will be credited in the same form as the original payment type.
Warranty. The Apex Pro will have a 60 days product warranty. Proof of purchase is required. If your product has any issues within 60 days of purchase we will repair it for you. After 60 days APEX Pro repairs costs £45. We will ship the unit back to you free of charge. If your battery will no longer hold a charge, contact us for a free battery replacement ( shipping charges may apply ) Email us at eduardo@raceramp.co.uk Please make sure to read the user manual provided with the unit.